Communications Terms and Conditions

By creating an account with VMFHomes.com, you agree that Vanderbilt Mortgage and Finance, Inc., our affiliates, or our service providers can contact you for informational purposes, at any number you provide us, using an automatic telephone dialing system or prerecorded or artificial voice calls or texts. We may contact you to provide you with information regarding home inventory. You may opt-out of receiving these informational calls or texts by: (a) contacting customer support; (b) calling us at 888-884-5104; or (c) texting STOP to 865-324-5208 or in response to any informational text (after texting STOP, you will receive one confirmation text from us).

If you have agreed to receive telemarketing texts from us, our affiliates, and our service providers, you may opt-out of receiving telemarketing texts at any time by: (a) contacting customer support; (b) calling us at 888-884-5104; or (c) texting STOP to 865-324-5208 or in response to any telemarketing text (after texting STOP, you will receive one confirmation text from us). If you opt-out of receiving telemarketing texts, you can still use and access our services. Agreeing to receive telemarketing texts is not a condition of purchase.

You agree to notify us immediately at 888-884-5104 if you change telephone numbers or are no longer the subscriber or usual user of a telephone number that you gave to us. You agree that we may monitor, record, retain and reproduce your text messages, telephone calls, and other communications with us. Data and message rates may apply. See your carrier for more information.

You also agree that we may contact you at any email address you provide to us, including for marketing purposes.

Limitation of Liability and Disclaimer

THE CONTENT ON OR AVAILABLE THROUGH THIS WEBSITE IS PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, AS PERMISSIBLE UNDER APPLICABLE LAW. WE DISCLAIM ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO REPRESENTATION OR WARRANTY THAT THE OPERATION OF THE WEBSITE WILL MEET YOUR OR ANY OTHER USER’S REQUIREMENTS, THAT ACCESS WILL BE UNINTERRUPTED, SECURE OR FREE OF ERRORS, VIRUSES OR OTHER HARMFUL ELEMENTS, THAT THE WEBSITE IS FREE FROM DEFECTS OR THAT THE WEBSITE MATERIALS ARE CORRECT, ACCURATE OR RELIABLE. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THIS WEBSITE AND YOUR USE OF THIS WEBSITE AND ASSUME NO LIABILITY OR RESPONSIBILITY FOR UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED ON THOSE SERVERS.

YOU AGREE THAT YOU WILL BE RESPONSIBLE FOR THE ENTIRE COST OF REPAIR OR SERVICE THAT MAY BE NECESSARY FOR YOUR DATA, SOFTWARE PROGRAMS OR COMPUTER EQUIPMENT CAUSED BY ANY VIRUSES, MALWARE, ERRORS OR OTHER PROBLEMS FROM YOUR USE OR VISITING THIS WEBSITE.

WE ARE NOT LIABLE FOR ANY DAMAGES OR INJURY THAT RESULT FROM YOUR USE OF OUR WEBSITES. THIS INCLUDES, BUT IS NOT LIMITED TO, DAMAGES OR INJURY CAUSED BY: USE OF OR INABILITY TO USE OUR WEBSITES OR ANY SITE TO WHICH YOU LINK FROM OUR SITES; ERRORS OR OMISSIONS ON OUR SITES; INTERRUPTIONS OF OR DEFECTS IN OUR SITES; OR, ANY COMPUTER VIRUS, MALWARE OR HARMFUL COMPONENTS IN OUR SITES.

YOU AGREE THAT WE ARE NOT LIABLE TO YOU UNDER ANY CAUSE OF ACTION FOR ANY DAMAGES OR INJURY CAUSED BY OR RESULTING FROM THE USE OF, OR INABILITY TO USE, THIS WEBSITE OR THE WEB PAGE CONTENT ON OR AVAILABLE THROUGH THIS WEBSITE. YOU AGREE THAT WE ARE NOT LIABLE EVEN IF WE HAVE BEEN NEGLIGENT OR IF WE OR OUR AUTHORIZED REPRESENTATIVE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN CERTAIN STATES THE LAW MAY NOT ALLOW US TO LIMIT OR EXCLUDE LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OR DISCLAIM WARRANTIES, THEREFORE, THE ABOVE LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU AND YOU MAY HAVE THE RIGHT TO RECOVER INCIDENTAL OR CONSEQUENTIAL DAMAGES. OUR LIABILITY TO YOU FOR ALL LOSSES, DAMAGES, INJURIES, AND CLAIMS (WHETHER ALLEGED UNDER THE TERMS OF A CONTRACT, ALLEGEDLY CAUSED BY NEGLIGENCE OR OTHER WRONGFUL CONDUCT, OR ALLEGED UNDER ANY OTHER LEGAL THEORY) WILL BE LIMITED TO THE AMOUNT YOU PAID TO ACCESS OUR WEBSITES.

What happens when this Communications Terms & Conditions policy changes?

From time to time we may change our Communications Terms & Conditions policy. The most current version of this policy will be posted here. You should periodically check here for the most current version of this policy. Any changes to this policy will not be retroactively applied. You understand and agree that your website use and access is governed by the policy that is effective at the time of your access or use of the website.